Senior Systems Engineer

Vacancy Type: 
Private Sector

Senior Systems Engineer  @ SECUREHOST

Irish Managed Services / Hosting Provider
Heads-up: We're looking to speak with brilliant IT professionals with solid System Administrator experience: Microsoft & Linux Operating Systems, DNS, POP3, IMAP, SMTP, SQL, Backups, Monitoring.
 

About us:
As the Internet has evolved, it has levelled the playing field for small businesses. No matter their size, a small business can now use the web to gain advantages that at one time only big business enjoyed – such as the ability to reach customers around the globe. The Internet has created a world of opportunities.
At SecureHost.ie we focus on helping businesses start and market their businesses on the web, enabling them to realise their dreams of self-reliance, entrepreneurship, creativity, and financial independence. Some of the services we offer include, Managed Hosting and Applications, Colocation, Development, Web Design and Security Products.

Role Summary:
The Senior Systems Engineer is responsible for 2nd line technical support to our Corporate and SME managed services clients. Assisting them with server, application, desktop, networking and hardware problems and standard change requests via phone and email/ticketing.
 

Senior Systems Engineer Knowledge, Skills & Experience:
• Solid experience as System Administrator: Microsoft & Linux Operating Systems, DNS, POP3, IMAP, SMTP, SQL, Backups, Monitoring.
• Excellent knowledge of VMware and HyperV virtualisation.
• Exposure to Plesk, cPanel is advantageous.
• Technical knowledge of DNS, Email, FTP and Web-servers and general system administration.
• Educated to degree level or professionally qualified in a relevant discipline,
• Solid technical phone support experience is desired or previous experience of working within a technical support team environment.
• Experience of computer hardware troubleshooting.
• Candidates should possess a natural initiative and pro-activeness to their method of working, be open to new ideas and have a positive outlook.
• A good telephone manner and friendly approach.
•  Excellent standard of written and spoken English.
• A driven, committed & flexible approach to work is essential with a personal and technical range of skills to meet the company need.
• Must be a team player but also able to work on own initiative.

Secure Hosting Ltd
B15 South City Business Centre, Tallaght, Dublin 24, Ireland. www.securehost.ie |

• Ability to work well to deadlines and under pressure.
• Good commercial/ business knowledge is essential.

Other info:
• This job may involve 24/7/365 shift work.
• This role may require occasional customer site visits and visits to our other data centres.
• Monday to Sunday out of hours (OOH) on call working is required.

Full Benefits:
• Salary 30-35K DOE
• 24 Days Holidays
• Generous (related to performance reviews) and once a year salary reviews
• Additional benefits (TBC)
• Training will be supplied with in-house systems

 

You are suitable for this role if you have worked in the following capacities:

Datacentre Support Engineer, Senior Support Systems Administrator, Technical Support Manager, Senior Hosting Support Engineer.

If interested please forward your CV to info@securehost.ie

Secure Hosting Ltd., B15 South City Business Centre, Tallaght, Dublin 24.

www.securehost.ie