Staff-Student Charter

Welcome to the School of Computing in Dublin City University. You have joined a community of students (undergraduate and postgraduate), researchers and academic and non-academic staff. In order to function as a community we have certain expectations of each other.

What you can expect from us.

  • A supportive and stimulating learning environment.
  • A clear statement of the requirements to successfully complete a module when the module starts.
  • A consistent and efficient administrative support for your course and modules.
  • Staff members are available for consultation. You may need to contact a staff member to arrange a mutually suitable time.
  • Staff are contactable by phone, email and electronic forums.
  • Staff will try to answer a query, either by phone or email, as soon as possible. A staff member may have prior commitments and imminent deadlines in addition to your query but they will try to answer your question as soon as they can, usually within a week.
  • Fair and timely assessment of and feedback from continuous assessment.
  • Regular meetings to review progress with project supervisors.
  • A clear definition of unacceptable behaviour (such as plagiarism, cheating, collusion and beach of copyright).
  • A clear and fair mechanism for appeals.

What we expect from you.

  • Treat every member of the community with respect and dignity.
  • Respect the property of others.
  • Make yourself aware of DCU's and the School of Computing's regulations, and to observe them.
  • Make yourself aware of all course and module requirements, and to observe them.
  • Participate fully in all modules. This means attending all scheduled lab sessions, and participating in lectures and tutorials.
  • You should inform the School Office if you cannot attend a scheduled lab session.
  • Complete all continuous assessment on time. If you cannot complete a piece of continuous assessment on time due to illness, you should provide a certified doctor's note. An extension can then be discussed with the lecturer involved.
  • Make use of the resources available within the university to answer academic questions, e.g. lectures, tutorials, web pages, the library, forums, etc. If none of these are appropriate, contact the appropriate staff member.
  • When you are completing continuous assessment, you are expected to only submit your own work unless work from other sources is clearly referenced.
  • Your conduct in lectures or labs should not interfere with other students.
  • Comply with notices placed throughout the School.
  • Follow the instructions of staff in the event of an emergency.
  • Provide constructive feedback to help us improve the learning experience for all.
  • Attend meeting organised by your tutor or project supervisor.
  • Use the course support systems provided, such as Moodle.
  • General class issues should normally be directed through a class representative.